Dear Valued Customers,
To protect your personal information and ensure a safe shopping experience, Kobe Fugetsudo would like to remind you of the following:
Kobe Fugetsudo will never request your bank account details, credit card information, verification codes, or any other financial data via phone calls or text messages. We will also never ask you to visit a bank in person or operate an ATM for any reason.
If you receive any suspicious phone calls or messages claiming to be from Kobe Fugetsudo, please remain vigilant and do not follow any instructions or provide personal information. Should you have any concerns, please contact Kobe Fugetsudo directly or call the National Police Agency Anti-Fraud Hotline (165) for verification.
Please be especially cautious of calls displaying unfamiliar international prefixes such as “+”, “+2”, or “+886”. Fraudsters may manipulate caller ID information or impersonate companies, banks, or government authorities. Do not click on unknown links, accept unfamiliar LINE friend requests, or respond to suspicious messages.
Common scam tactics include claims of “duplicate orders” or “incorrect installment payment settings” to gain your trust, followed by requests to perform online banking or ATM operations. For any banking-related matters, please contact your bank directly. If a caller asks you to operate your account or provide personal information, refuse immediately to reduce the risk of fraud.
We also recommend that you:
Change your passwords regularly
Use strong passwords combining uppercase and lowercase letters with numbers
Avoid logging in or entering personal information on public or shared computers
Together, we can safeguard your personal data and shopping experience.
Kobe Fugetsudo wishes you peace of mind and a pleasant shopping experience.
🔒 165 Anti-Fraud Information Website
https://165.npa.gov.tw/#/
📞 Kobe Fugetsudo Customer Service Hotline
+886-2-2657-8829 ｜ +886-2-2657-8806
📧 Customer Service Email
Service@moon-shine.com.tw
